Vicodis Visitor Counter: people counting directly on the camera

The Visitor Counter is the people counting app for Axis cameras at the heart of every Vicodis installation. It counts entries and exits at the door, shows how many visitors are inside right now and keeps the full history — on the camera, without a server.

  • Entrance counting with lines you draw yourself
  • Live view, capacity traffic light and history
  • CSV and PDF export for any period
Main entrance
42
visitors inside
Entry open
Outside Inside Counting line In Out
In today318Out today276Peak71
The base system

What the Visitor Counter does

This is ACAP people counting: the people counter app is installed on the camera like any other Axis application and does all of its work there. As visitor counter software it covers what almost every site needs.

Counts entries and exits

Every crossing of the counting line is booked as an entry or an exit and stored on the camera in five-minute intervals.

Shows who is inside

Entries minus exits gives the number of visitors on site right now, compared against the capacity you set.

Keeps the history

Day, month and year views with peak hours, so you can compare weeks, seasons and opening times.

Counting lines

Entry and exit lines, drawn at the door

In AXIS Object Analytics you draw the counting line straight into the camera image, close to the door frame. Vicodis reads the line events and turns them into entries and exits — the full path from camera to report is described in how Vicodis works.

  • A bidirectional counting lineOne line counts people coming in, a second line at the same spot counts people going out. Inside is all entries minus all exits.
  • Or a single line for footfallWhere only the number of passers-by matters, one line counts in one direction — without an inside figure.
  • Nothing counted twice after a restartThe camera remembers the last position of every line, so a reboot or power cut does not book old crossings again.
Counting setup · main entrance
Line 1 “Entrance”counts in
Line 2 “Exit”counts out
Positionclose to the door frame
Insideentries − exits
Storageon the camera

Lines are set up once in AXIS Object Analytics and selected in the Vicodis settings by name.

Live view

Live view and capacity traffic light

Set the capacity once. The live view compares the number of visitors inside with that limit and shows the result as a traffic light anyone understands.

Green means come in, red means wait.

Open the live view full screen on a tablet or monitor at the entrance and it works as a simple entry display, with an optional sound when the state changes. The texts can be adapted to your site.

The same signal can also switch a camera output, an Axis siren and light or an HTTP device such as a relay.

Entry openbelow the warning level
Almost fullwarning level reached
Please waitcapacity reached
The dashboard

From the live figure to the yearly comparison.

  • Live occupancyCurrent headcount as a traffic light — also as a mobile entry display.
  • Calendar & historyVisitors per day, monthly overview and yearly totals.
  • Exportable reportsAny period as PDF or CSV — for records and funding applications.
  • Manual correctionSet the current occupancy to a fixed value at any time.
Business day · starts at 06:00
Friday night counts as Friday
06:0012:0018:0000:0006:00
Day starts06:00Zero reset05:00Nightone day
Business day

Configurable business day

Not every site closes before midnight. You decide when the counting day begins — at midnight or at any other time — so a night that runs from 8 pm to 4 am appears as one day in the calendar and in the reports, not split across two.

Separately, Vicodis can set the number of people inside back to zero once a day at a time you choose, for example before opening. Entries and exits already counted are never changed by this.

Reports

Reports, CSV and PDF export

The figures belong to you and leave the camera only when you export them — as a file, a report or through a live endpoint.

Calendar and day detail

Each day, month and year at a glance, down to the counts per interval and the peak of the day.

CSV and PDF

Any period as a CSV file for Excel or Power BI, or as a formatted PDF report for records and funding applications.

Scheduled email reports

Vicodis can send reports on a schedule through your own SMTP server, so nothing is routed via us.

Live endpoints

A documented REST interface delivers the live figure and the history to signage and your own dashboards.

Access

Access through the camera’s own user accounts

Vicodis has no user database of its own. Who may open the dashboard is decided by the camera’s accounts, which your IT already manages — there is no extra password list and no account with us.

  • Sign in with the camera account. The dashboard opens through the camera’s web interface.
  • No external login. No cloud account, no licence server, no tracking.
  • Offline licence. The key is pasted in once and checked on the camera.
Hardware

Supported cameras and mounting

The Visitor Counter runs on Axis cameras with a DLPU that supports AXIS Object Analytics — including the cameras already on your wall.

✓ ARTPEC-9, ARTPEC-8 and CV25

There is no separate model approval list: if the camera runs AXIS Object Analytics on a deep-learning processing unit, it can run Vicodis. ARTPEC-9 is the preferred generation. If you are starting from scratch, the Vicodis camera kits combine a suitable camera with the licence.

How well a camera counts depends on four things: the mounting height, the lens angle of view, the width of the doorway and the lighting conditions.

Mounting at a typical entrance
Mounting heightfrom 2.50 m
Viewaimed at the door
Counting lineclose to the frame
Servernot required
Licensing

Licence, bound to the camera, no renewal

One licence per camera, paid once. All figures are on prices for Vicodis.

1×

One licence per camera

Bound to the camera’s MAC address and signed against tampering. Included with every Vicodis camera kit.

∞

No renewal

No subscription and no expiry. Security updates are free; support and new versions come with Vicodis Care, never renewed automatically.

Add-ons

Add more when the site grows

Add-on licence

Vicodis Zone

Several entrances, one figure: a master camera combines the counts of several cameras and gives one capacity limit for the whole site.

Vicodis Zone in detail →
Vehicles

Vicodis Vehicle

The same camera approach for vehicles: traffic volume on streets, and free spaces in car parks, with vehicle classes kept apart.

Vicodis Vehicle in detail →
FAQ

Questions about the Visitor Counter

01

Does the Visitor Counter need a server or extra software?

No. The Visitor Counter is an ACAP application that is installed directly on the Axis camera and runs there. Counting, storage, the dashboard and the exports all live on the camera itself, so there is no server, no gateway and no extra software to maintain. A web browser in the same network is enough.

02

Can one camera count a wide entrance?

Usually yes, up to a point that depends on the installation. How wide a doorway one camera can cover is decided by the mounting height, the lens angle of view and the lighting. Higher mounting and a wider lens cover more width. For very wide entrances, two cameras feed one figure through Vicodis Zone.

03

What happens to the counts if the network goes down?

Nothing is lost. The camera keeps counting and stores every figure on its own memory card or internal flash, whether the network is up or not. The dashboard simply shows the complete history again once you can reach the camera. The counts also survive a restart, because the last position is saved on the camera.

04

Can I correct the figure if it drifts?

Yes. The number of people currently inside can be set to a fixed value at any time, and Vicodis can also reset it to zero automatically every day at a time you choose, for example before opening. Entries and exits already counted are not changed by either correction.

05

Is the licence tied to one camera?

Yes. Each licence is issued for one specific camera and bound to its MAC address, so it cannot be copied to another device. It never expires, needs no renewal and is activated offline by pasting the key into the dashboard. Installing a newer app version keeps the existing licence valid.

More answers in the people counting FAQ · moving from an older Axis app: AXIS People Counter alternative.

How many visitors does your entrance really have?

Tell us your camera model or your project — we check compatibility and come back with a concrete proposal.