A good people counter installation comes down to three steps: mount from 2.50 m upwards, aim at the door, draw the counting line close to the frame. What decides how wide a doorway one camera can cover — and how to check the result with a simple test walk.
A few things save a second visit. If you have not chosen a camera yet, the camera kits for Vicodis are a safe starting point. And if you would rather not do the first setup alone, we help where it is needed.
The rule for mounting height: people counting camera at 2.50 m or higher. From there the camera looks down on people rather than at them, so it can tell apart two people walking side by side and is not blocked by the first person in a group.
Higher is generally better, up to the point where people become too small in the image for the lens you use. From around 6 m, the camera needs a zoom lens — both kit cameras, the AXIS P3275-V and P3275-LVE, have one. A wall mount above the inside of the door works for most entrances; a ceiling mount suits wide or open entrances.
Aiming a counting camera at a door means getting three things into the image: the full width of the doorway, a few steps of floor in front of the line and a few steps behind it. People must be visible before and after they cross, otherwise the direction cannot be recognised.
Drawing a counting line happens in AXIS Object Analytics, directly in the camera image. Then you select the line by name in the Vicodis settings.
View from the camera: the line sits just inside the door, edge to edge.
Doorway width coverage is a matter of geometry, not of a fixed number. How wide an entrance one camera can watch depends on four things, and they work together.
If one camera cannot see the full width, two cameras share the entrance and Vicodis Zone adds them into one figure.
Before you rely on the figures, do a test walk: go through the door a set number of times in each direction — alone, in pairs, with a bag or a pushchair — and compare your tally with the dashboard. Adjust the line or the angle and repeat until both match.
Watch the first days of normal operation, too. The whole path from camera to report is described in how Vicodis works; if something does not add up, support and Vicodis Care helps.
Yes, if it sees the doorway clearly. Usually the camera hangs inside, above or near the door, because the light is more even there. Outside entrances use a weatherproof camera such as the Outdoor PRO kit. What matters is that everyone passing through crosses the counting line inside the image.
With a test walk. Walk through the door a set number of times in each direction, alone and in pairs, and compare your tally with the dashboard. If figures differ, move the counting line or adjust the camera angle and repeat. Watch the first days of normal operation as well, especially at busy times.
Then two cameras share it. Each camera counts its part of the entrance with its own line, and Vicodis Zone adds both into one figure on a master camera. Before deciding, check whether a higher mounting position or a wider lens angle lets a single camera see the full width.
Tell us your camera model or your project — we check compatibility and come back with a concrete proposal.